THE BUSINESS INSTITUTE AT MANOR COLLEGE

The Business Institute at Manor College has been created and designed to address the issues of the entrepreneur and professional men and women in the business world. In today’s competitive world, it takes more than a handshake to make a solid impression. Learn how to present yourself and your staff with confidence and authority. Increase your knowledge, skills and business etiquette at Manor College.

We offer a wide range of practical topics with maximum impact and clarity. In partnership with SCORE, Counselors to America’s Small Business, The Madison School of Etiquette and Protocol, VKG (Computer Technology Training) and JanBara & Associates, we will help you:

• Create, establish, and launch a new business
• Communicate and compete more effectively
• Enhance your technical skills
• Improve your demeanor in business
• Maximize your time and efforts
• Learn skills to enter the job market

Click here for Registration and contact information

New! Register two weeks prior to first class and receive early bird discount.

Click here for credit Business Courses at Manor College.

Testimonials

Business Plan Workshops:

Starting and Growing a Successful Business
If you are thinking of starting a new business, or are already in the early stages of starting a small business, this course is for you. Topics include an assessment to determine if you are ready to begin your own business, different avenues to accomplish this, and how to reach a Go/No-Go decision. Existing business owners can use this workshop as a “check.”
DATE: Monday, February 23
TIME: 6:30 pm – 9:00 pm
FEE: $55, Early Bird $45
SESSIONS: 1
INSTRUCTOR: Score Business Counselor

Business Plan I – Business Plan for Success
In this course, you will learn a personal business plan model that gives you step-by-step guidance in researching and writing your business plan. This workshop’s topics include: getting in “shape” to start a small business, target marketing, descriptions of products and services, and what makes a good business plan. You will have access to excellent business planning software that you can use in conjunction with the workshop series.
DATE: Monday, March 2
TIME: 6:30 pm to 9:00 pm
FEE: $55, Early Bird $45
SESSIONS: 1
INSTRUCTOR: Score Business Counselor

Business Plan II – Marketing Your Product, Service and Company
This two-part workshop covers important marketing concepts such as: “What is marketing?” “What does marketing include?” and “What makes your product and/or service unique?” Other topics include pricing strategies, market information resources, market “positioning,” marketing communications, direct marketing, face-to-face selling and more.
DATE: Monday, March 9 & 16
TIME: 6:30 pm to 9:00 pm
FEE: $100, Early Bird $90
SESSIONS: 2
INSTRUCTOR: Score Business Counselor

Business Plan III – Financial Management – Projections and Statements
This workshop uses exercises to help you better understand financial concepts. Using a hands-on approach, you learn how to use our financial model to forecast sales revenue and build solid pro-forma financial forecasts.
DATE: Monday, March 23
TIME: 6:30 pm to 9:00 pm
FEE: $55, Early Bird $45
SESSIONS: 1
INSTRUCTOR: Score Business Counselor

Business Plan IV – Financing the Business and Feasibility Decision
This final workshop offers information on how to finance your small business. We discuss various sources of funding, credit scoring, and the “5 C’s of Credit.” A bank loan officer and SBA representative will join the workshop to give you an inside view of what a banker is looking for and SBA financing alternatives and how they assess the merits of your loan application.
DATE: Monday, March 30
TIME: 6:30 pm to 9:00 pm
FEE: $55, Early Bird $45
SESSIONS: 1
INSTRUCTOR: Score Business Counselor

Register for all five workshops for $240 and save $30

Each student will be assigned a SCORE Business Counselor. You can meet with your SCORE Counselor between classes to obtain additional help with your Business Plan. Between sessions,
participants should have access to a computer with an internet connection and Microsoft Excel or Open Office.

Business Policy & Procedures

Business Dining Etiquette
More decisions are made around dining tables than boardroom tables, we just don’t know it. How are your dining skills? Having appropriate table etiquette frees you to focus on the activity, whether it is a social function or a business dinner. This seminar will teach you business meal strategies, how to plan a business meal, how to ensure success at the restaurant, navigating place settings, eating American and Continental Style, understanding the silent service code, napkin etiquette, dealing with wait staff, rules for toasting, and much more. This four hour program consists of two hours of classroom preparation and learning held at Manor College and two hours at Alexander’s Kitchen Bar in Abington where Ms. Madison will guide you through a four-course meal.
DATE: Tuesday & Thursday, May 19 & 21
TIME: 6:30 pm – 8:30 pm
FEE: $115, Early Bird $105/person (includes meal)
SESSIONS: 2
WORKBOOK REQUIRED: $10.00 (Purchased the first night of class from the instructor)
INSTRUCTOR: Gail Madison, founder, Madison School of Etiquette & Protocol

Developing an Employee Policy Manual
Create and learn the basics of compiling a policy and procedures manual. Do not underestimate the importance of a clear, concise employee handbook in a small business. A comprehensive employee manual can settle disputes before they start.
Developing an Employee Policy Manual
DATE: Thursdays, March 5 - 26
TIME: 6:30 pm – 9:00 pm
FEE: $145, Early Bird $125
SESSIONS: 4
INSTRUCTOR: Cassandra Hall, VKG Associates, Inc.

Develop a Safety and Health Audit to Keep Compliant with OSHA Standards
1.25 CEUs – 12.5 hrs.
Be prepared for site inspections! Course instruction including participation from expert guest speakers will use a practical hands-on approach to address the following topics for small businesses covered under the OSHA General Industry Standard:
• Emergency evacuations and action plans
• Inspections, citations, and penalties
• Hazard communication
• Ergonomics
• Chemical control and noise
• Recognition of common workplace hazards
and familiarization with OSHA regulations
• OSHA record keeping requirements
• Required written safety and health
programs
DATE: Wednesdays, April 1 - 29
TIME: 6:30 pm to 9:00 pm
FEE: $195, Early Bird $175
SESSIONS: 5
INSTRUCTOR: Roman L. Siletsky, Industrial Hygienist & former OSHA Compliance Officer, M.S.

Extended Coursework with Medical Focus .5 CEUs – 5 hrs.
Topics will include:
• Chemical exposure and chemical hygiene
plans (required for labs)
• Industrial hygiene/bloodborne pathogens/
tuberculosis
DATE: Wednesdays, May 6 & 13
TIME: 6:30 pm to 9:00 pm
FEE: $80, Early Bird $70
SESSIONS: 2
INSTRUCTOR: Roman L. Siletsky, Industrial Hygienist & former OSHA Compliance Officer, M.S.

Accounting for the Non-Accountant
Every business owner, entrepreneur, or self-employed individual needs a basic understanding of accounting practices. However, many do not, and avoid or abdicate the responsibility. This workshop will introduce you to the nuts and bolts of accounting, including understanding the general ledger, profit and loss statements and balance sheets, as well as cash flow projections and fiscal management
DATE: Saturday, April 18
TIME: 10:00 am – 5:00 pm
12:00 pm – 1:00 pm lunch (provide your own lunch)
FEE: $130, Early Bird $110.
SESSIONS: l
INSTRUCTOR: VKG Associates

Marketing & Sales
A small marketing budget doesn’t mean you can’t meet your goals and business objectives – you just have to be more creative in your marketing tactics. This workshop shows you how to get maximum exposure at minimum cost. Learn effective, low-cost, and non-cost strategies to improve sales, develop your company’s image, and build your bottom line.
DATE: Saturday, April 25
TIME: 10:00 am – 5:00 pm
12:00 pm – 1:00 pm lunch (provide your own lunch)
FEE: $ 130, Early Bird $110.
SESSIONS: l
INSTRUCTOR: VKG Associates

Customer Service Excellence
Have you ever encountered an unpleasant customer? Do you worry that you’re not assertive enough? Do you struggle to solve problems? Do you know who your customers are? Do you strive for individual and organizational goals?
This workshop can help you in all of these areas, and more!
DATE: Saturday, May 2
TIME: 10:00 am – 5:00 pm
12:00 pm – 1:00 pm lunch (provide your own lunch)
FEE: $130, Early Bird $ 110.
SESSIONS: l
INSTRUCTOR: VKG Associates

Project Management Training: Understanding Project Management
Project management isn’t just for construction engineers and military logistics experts. Today, in addition to the regular duties of your job, you are often expected to take on extra assignments, and to get that additional job done well, under budget, and on time. This workshop will familiarize you with the most common terms and the most current thinking about managing projects.
DATE: Saturday, May 9
TIME: 10:00 am – 5:00 pm
12:00 pm – 1:00 pm lunch (provide your own lunch)
FEE: $ 130, Early Bird $110.
SESSIONS: l
INSTRUCTOR: VKG Associates

Non-Profit Business
The following courses are taught by VEC (Volunteer Executive Consultants). VEC volunteers are former executives who utilize their professional experience to assist non- profits with management, financial, technical, marketing and human resource problems. They are part of the RSVP (Retired and Senior Volunteer Program), a national organization placing volunteers aged 55 and older in non-profit organizations.

The VEC (Volunteer Executive Consultants) Program of RSVP of Montgomery County will be presenting a series of five workshops through the Business Institute at Manor College in Jenkintown. VEC volunteers are all successful retired executives with a multitude of talents and resources. They volunteer on a regular basis to assist nonprofits in the Philadelphia area with managerial issues, which if resolved by professional consultants, would cost a great deal. The VEC volunteers last year donated over 5,800 hours of volunteer service by supporting nonprofits that improve the quality of life in our area. RSVP is a national organization placing volunteers 55+ in nonprofit organizations.

So You Want to be a Non-Profit?
If you are considering starting a non-profit organization (or have recently started one), this course is a must! We will cover subjects including evaluating the need for your services, the differences between non-profit and ‘for profit’ organizations, developing your mission, legal requirements, and much more.
DATE: Monday, January 12
TIME: 6:30 pm – 9:00 pm
FEE: $55, Early Bird $45
SESSIONS: 1
INSTRUCTOR: VEC

How to Develop a Working and Supportive Board of Directors
A Board of Directors is a key component to a non-profit agency. Having people on the board because of their names/titles alone is often not sufficient while having a really supportive group of members can be a tremendous asset. This session will teach you how to select and recruit the ‘right’ people for your board, how to train them, how to define the roles and responsibilities of board members vs. staff and what the legal and fiduciary responsibilities of board members are.
DATE: Monday, January 26
TIME: 6:30 pm – 9:00 pm
FEE: $55, Early Bird $45
SESSIONS: l
INSTRUCTOR: VEC

Strategy for Success – The Business Plan
All organizations need a roadmap to guide them to where they want to go. A well-conceived and written Strategic Plan is necessary to help you achieve your goals. The Business Plan is year one of the Strategic Plan. In this course, you will learn how to develop Strategic and Business Plans including the important elements of each plan, who composes and owns the plans, needed resources, and more. In today’s competition for grants, funders require these plans to be thorough, monitored and updated.
DATE: Monday, February 2
TIME: 6:30 pm – 9:00 pm
FEE: $55, Early Bird $45
SESSIONS: l
INSTRUCTOR: VEC

How to Get Funding and How to Manage the Money
Funding, whether from the government, foundations, corporations, or individuals is the lifeline of non-profit agencies. This course will cover how to identify appropriate funding sources and how to effectively apply for funds. Effective methods of raising funds via events, fund drives, direct mail and the Internet will be covered. Additionally, we’ll discuss how to maintain the ‘books’ once funding is in-hand, and how to track and report the use of the funds.
DATE: Monday, February 9
TIME: 6:30 pm – 9:00 pm
FEE: $55, Early Bird $45
SESSIONS: 1
INSTRUCTOR: VEC (Volunteer Executive Consultant) is a program of RSVP of Montgomery County

Getting Your Message Out Effectively (Marketing Communications)
Reaching potential clients and your target audience with your organization’s message is vital to your success. This valuable (and entertaining!) session will give you a clear understanding of the essential elements of a marketing plan (qualitative and quantitative), guidelines to insure that your communications efforts will be more productive and successful and much more!
DATE: Monday, February 16
TIME: 6:30 pm – 9:00 pm
FEE: $55, Early Bird $45
SESSIONS: 1
INSTRUCTOR: VEC

Register for all five workshops for $200 and save $25