PROGRAM OUTCOMES AND ASSESSMENT MEASURES  2007

 

PROGRAM:   PC TECHNICIAN / COMPUTER SUPPORT SPECIALIST CERTIFICATE

 

 

INSTITUTIONAL-

LEVEL GOALS

 

PROGRAM OUTCOME -

          STUDENT ATTRIBUTE

PROGRAM OUTCOME

ASSESSMENT MEASURE

ACTIVITIES

 

PROGRAM OUTCOME

ASSESSMENT MEASURE

COURSE(S)

 

1a. To provide students with

a core liberal arts and science education

 

 

Certificate program – (includes EN101, BA101, BA202 included to provide a more rounded experience that is not totally based on computer skills)

 

Critical thinking skills.

 

2006-2007: 100%

2005-2006:  100%

 

 

Core program outcomes

 

 

 

 

Externship survey to supervisors

 

 

EN101 (English Composition skills)

 

 

 

CS200 Computer Science Externship

 

1c.To develop in students the reading, writing, speaking, and listening skills that will enable them to communicate effectively

 

 

Efficient and effective oral and written communication skills.

 

2006-2007: 100%

2005-2006:  100%

 

 

Externship survey to supervisors

 

 

Resume, cover letter, mock-interview

 

 

CS200 Computer Science Externship

 

BA202 Business Communications

 

2a. To provide students with

the theory and knowledge

specific to their chosen

careers

 

Technical competency in computer-related  skills.

 

2006-2007:  93%

2005-2006:  94%

 

Demonstrate advanced skills in Word,

      Excel, Access and PowerPoint.

 

 

 

Ability to pass A+  and MCP Certifications  (based on exams  &  post-graduate survey)

 

 Demonstrate ability to install and set up a computer network (client and server); add and manage network resources  and users

 

 

CS105 Intro to Microcomputer Apps.

CS110 Adv. Microcomputer Apps for Business

 

CS180 Computer Maintenance &    Repair

CS181  Operating Systems

 

CS218  Computer Networks

 

3c. & 4a. To encourage the character formation of its

students enabling them to

recognize and practice

ethical and spiritual

values like the Judeo-

Christian and Basilian

 values of peace, justice

 and concern for others.

 

 

Display knowledge of ethical issues; use critical thinking in evaluating ethical issues.

 

Effective member of project teams.

 

2006-2007:  97%

2005-2006:  96%

 

Presentation or paper on ethical issues

Supervisor feedback on ethical behavior

   by student during externship

 

Participation in team project; presentation as team to class.

 

CS105 Intro to Microcomputer Apps.

CS200 Computer Science Externship

 

CS180 Computer Maintenance &  Repair

 

To provide students with Information Literacy: the knowledge, skills, and tools to obtain information in many formats and media in order to identify, retrieve, and apply relevant and valid knowledge and information resources to their study or research.

(Applies to Goal 1b.)

 

 

Ability to use productivity software (Office applications)

 

Internet and e-mail skills

 

2006-2007:  89%

2005-2006:  90%

 

Demonstrate advanced skills in Word,

    Excel, Access and PowerPoint.

 

Internet research required for project; with  proper MLA citation;  e-mail with

   attachments (ability to both send

   and receive attachments)

Ability to create and publish a website

    with at least three linked HTML pages, including graphics.

 

 

CS105 Intro to Microcomputer Apps.

CS110 Adv. Microcomputer Apps for  Business